Privacy & Security Policy

Thank you for visiting www.Indiverve.com. Your privacy is important to us, and we are committed to protecting it. We want you to understand how we use your information and that you have choices about how we use it. We will never sell your information.


Information Collected and How We Use It


Indiverve.com requests and collects personal information from our customers at various site locations and instances, including when you create an Indiverve.com account, make a purchase, communicate with us via social media and on “Set the Style”, write a product review, create a wishlist, participate in events, contests, or promotions, contact our customer care team, or post other customer-generated content to this Site. These are currently the primary ways in which we gather information.

The types of personal information we may collect from you can vary according to the method through which it was attained. It may include, but is not limited to, the following:

Information You Provide to Us

We receive and store any information you provide us including:
  • Full name
  • Email address
    • Phone number
    • Shipping address
    • Billing information and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for the purpose of completing your transaction)
    • Username and password for your Indiverve.com account
    • A record of your Indiverve.com orders, purchase history, and shopping behaviour and preferences
    • Information provided by you through your interactions with Indiverve through social media
    • Geographic information that could be collected if you use our mobile site or app.
    • Other details that you may submit to us or that may be included in the information provided to us by third parties.
    • Additionally, when you select to email a friend your wishlist or tell a friend about Indiverve.com or Set the Style, we request their email address from you to send them a one-time email. We do not share your friend’s email information for any other purposes unless that friend creates an account on Indiverve.com.


    Disclosure of Information

    Indiverve.com will not rent or sell your email address for any reason. We do not share credit card or other payment information with third parties except for the purposes of processing payment for products and services you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their service to protect against fraud and the unauthorized use of credit and gift cards.


    Reviewing Your Personal Information and Opting-out

    You can always update your personal information or opt-out of our mailing list. If at any time you would like us to update your information or if you choose to opt-out, just email Indiverve.com customer service. Please be sure to include your email address, full name and mailing address.


    Payment, Shipping, Referral, & Other Programs

    We use a third party payment processor and a third party shipping agent to ensure the payment and delivery of your purchased products. We also use a third party to administer our referral program. We may use other third parties for other services from time to time. These third parties have no authority to use your personal information for their own promotional purposes.


    Cookies

    To help us better understand your use of Indiverve.com, cookies are placed on your computer to collect various kinds of information for us so that we may continue to refine and improve the site for our customers. We do not collect any credit card, user name or password information, nor do we use this data for any other purposes.

    “Cookies” are bits of information that are automatically stored on your computer. Cookies do not contain any personal information. If you do not want to have cookies on your system, you can set your browser to disable them.


    Secure Shopping

    Orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL) technology, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser.

    Please note that e-mail is not encrypted and is not considered to secure means of transmitting credit card numbers. We will never ask for sensitive personal information via e-mail.

    In addition, Indiverve.com is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or outside access to keep your information safe.

    Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online businesses. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:

    (a) there are security and privacy limitations on the Internet which are beyond our control
    (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed
    (c) any such information and data may be viewed or tampered with in transit by a third party
    (d) When you transfer any information to us, you do so by your own risk. You are responsible at all times for maintain the confidentiality of any password or other access information to the website.


    Note to Kids

    Indiverve.com is intended for users who are 13 years of age and older. If you are under the age of 13, you are not permitted to submit any personal information to www.Indiverve.com.


    Legal Disclosure

    We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) as Indiverve.com, in our sole and absolute discretion, deems necessary and appropriate. Moreover, in the event of a sale, merger, or transfer of some or all of Indiverve.com's assets, or dissolution or bankruptcy, your personal information may be transferred to an unaffiliated third party as part of or apart from other transferred asset or assets. Any transfer will then be governed by and be the responsibility of any purchaser of or successor to the transferred asset or assets. We shall notify you by a notice on the home page of any change in the information practices governing your personal information as a result of any transfer of assets or any asset change in ownership, and your choices in how your information is used.


    Social Media & User-Generated Content Policy

    We may change or add to this Policy, so we encourage you to review it periodically and to check for updates when you participate in our Social Media Channels.

    “Social Media Channels” include all websites, online and mobile technologies, services and tools which allow users to interact with each other by sharing information, opinions and interests, including but not limited to blogs, micro-blogs, social bookmarking services, user rating services, podcasts, wikis, message boards, social networking websites such as Facebook and Twitter (including the Indiverve Retail Company Inc. Facebook Page), YouTube, Flickr, Tumblr, Pinterest, product review applications referenced on, connected to or associated with our website (www.indiverve.com), and any and all other online or mobile collaboration, sharing or publishing platforms, whether accessed through the web, a mobile device, e-mail or any other existing or emerging communications platform, and including any and all digital medium communications in social environments.

    This Policy applies to Social Media Channels that are hosted by Indiverve Retail Company Inc., such as the Indiverve blog, or externally hosted by third party providers, such as Facebook.

    “User-Generated Content ” means any and all content generated by you through your participation in or contribution to Social Media Channels, including blog posts or comments, status updates, “likes”, text messages, email posts, Twitter blasts/“tweets”, images, audio recordings, video recordings or any other information made available by you through a Social Media Channel.

    This Policy applies to all User-Generated Content, regardless of whether the content is made available through externally or internally hosted Social Media Channels.


    Rules of Conduct

    Indiverve.com respects your freedom, self- expression and ownership of and responsibility for your User-Generated Content. When you participate in the Social Media Channels and/or post User-Generated Content, please be polite, kind and respectful to others. Please also be careful of what you post, and moderate your content. You are responsible for your User-Generated Content. We strongly encourage you NOT to disclose any of your personal information through the Social Media Channels.

    When participating in the Social Media Channels and/or posting User-Generated Content, please keep in mind the following:

    • Personal Attacks: Do not disrespect, bully, insult or attack others. When challenging an opinion or view, please do so respectfully. Do not threaten, target or abuse others through your User-Generated Content. Personal attacks will not be tolerated.
    • Discrimination: Discrimination or prejudice of any kind, whether based upon race, disability, colour, religion, creed, sex, sexual orientation, national origin, age, or veteran status is prohibited.
    • Libelous Statements: Libel is a statement or comment about a person or organization that cannot be proven to be true and may be considered damaging to their reputation, integrity and/or interests. Libelous statements are prohibited.
    • Violence: Any User-Generated Content inciting or directly referring to violence, past violence or the threat of violence, including content that encourages others to be violent against other people or groups, is prohibited.
    • Hatred: Constructive debate is allowed and encouraged, but comments or content intended to bully or incite hatred towards anyone, including any content promoting hatred or violence towards individuals or groups in a discriminatory manner as set forth above, is prohibited.
    • Pornographic Material/Adult Content: Material that is pornographic in the sole discretion of Indiverve is prohibited. We do not allow content that in any way suggest, promotes, refers to or encourages sexual attraction towards or exploitation of children. In addition, please do not post images or videos containing nudity or sexual activity.
    • Spam: Please do not post spam, such as garbled or nonsense sentences or duplication of words and numbers.
    • References to Upsetting/Distressing Subjects : Please do not use the Social Media Channels to refer to subjects (such as drug use, sexual acts, war, religion or political beliefs) in a manner that others may find to be upsetting or distressing, including content that is crude, vulgar, shocking or graphic.
    • Criminal or Immoral Activity: Any mention of or reference to criminal or immoral activity, including drugs, prostitution, fraud, stalking, extortion, and terrorism, among others, is prohibited.

    Indiverve.com reserves the right to immediately remove any User-Generated Content that offends any of the above prohibitions or any applicable law at its sole discretion and take any other action it deems appropriate in respect of such offending User-Generated Content.


    Termination of Relationship

    Indiverve.com reserves the right to terminate its online relationship with you, should you fail to comply with this Policy or if you are interfering or tampering with the Social Media Channels. We may also suspend your online account with us or restrict your use of or access to our internally hosted Social Media Channels, or request the same from externally hosted Social Media Channels, all without prior notice to you.


    Policy Changes

    Indiverve.com may periodically update these Policies and any changes made will be posted here. By visiting and continuing to use the Website you agree to accept any changes made to these Policies. Feel free to contact us with any questions about our Policies or if you find that it has been violated.

    Email us at info@indiverve.com
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